BOOKING Policies

Cancellation and reservations:

FREE RATE

high season

Cancellation : From 21/06 to 17/09  cancel or reschedule free of charge up to 10 days before arrival date. Reschedulable up to 10 days before arrival date. In case of late cancellation, the hotel will charge 30 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.


Payment: In order to guarantee the reservation, regardless of the season, the hotel will request a deposit of 30 % of the total amount of the reservation, via a secure Reduniq link, bank transfer or MBWay. Payment details will be sent by the hotel. The remaining amount of the reservation must be paid at the hotel upon check-in.

Low season

Cancellation : From 18/09 to 20/06 cancel or reschedule free of charge up to 2 days before arrival date. Reschedulable up to 2 days before the arrival date. In case of late cancellation, the hotel will charge 30 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.


Payment: In order to guarantee the reservation, regardless of the season, the hotel will request a deposit of 30 % of the total amount of the reservation, via a secure Reduniq link, bank transfer or MBWay. Payment details will be sent by the hotel. The remaining amount of the reservation must be paid at the hotel upon check-in.

Villa Indigo

high and low season

Cancellation: Cancel or reschedule free of charge up to 30 days before arrival date. Reschedulable up to 30 days before arrival date. In case of late cancellation, the hotel will charge 30 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.


Payment: In order to guarantee the reservation, regardless of the season, the hotel will request a deposit of 30 % of the total amount of the reservation, via a secure Reduniq link, bank transfer or MBWay. Payment details will be sent by the hotel. The remaining amount of the reservation must be paid at the hotel upon check-in.


SMART rate

Cancellation
Non-refundable in case of cancellation or no show. Rescheduling available.
Low season (from 18/09 to 20/06): Reschedule free of charge up to 2 days before check-in.
High season (from 21/06 to 17/09): Reschedule free of charge up to 10 days before check-in.

 

Payment of the entire amount at the time of booking. Payment can be made through a secure link from Reduniq, by bank transfer or MBWAY.
Payment details will be sent by the hotel.

 

Special offers have specific cancellation policies and should be consulted individually
VAT included in all rates


Children and extra beds:

- Children up to 2 years old: free cot
- Children from 3 to 12 years: €50 per night in extra bed (breakfast included)
- Children over 13 years and adults: €100 per night in an extra bed (breakfast included)
- Cot and extra bed are on request and subject to availability
- Maximum age of children in extra bed: 12 years


Others:

- Rooms & Suites: Check-in time 2pm | Villa Índigo: Check-in time 3pm
- Check-out time at noon)
- Non smoking hotel (except in authorized zones)
- Pets allowed. Please see the [admission rules for PETS]

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